Returns and Exchanges
We gladly accept returned purchases within 30 days of your order. All we ask is that you send us the returned items in original, unworn condition with merchandise tags attached, in original packaging, and include the packing slip so we can easily identify your order.
Step 1: Complete our return form.
Please complete our Returns/Exchanges form. Click here to print out the form. Be sure to include this form in your package along with the original packing slip.
Step 2: Choose your shipping method.
You can request a return label from us or use your own shipping method.
To request a return label from Zondman, please contact us at email@example.com and include in the email:
- Your name
- Your order number
- Date of purchase
- Item(s) you want to return
Please ship your return to:
101 E. Victoria Street
Santa Barbara, CA 93101
For all return shipments, we cannot be responsible for packages lost in transit, and only assume responsibility for returns once signed for by our Customer Service Department. Sorry, we cannot accept C.O.D. deliveries.